Elections Alberta addresses misinformation about voter registration

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More information on identifying and limiting the spread of misinformation is available on the Elections Alberta website: https://www.elections.ab.ca/election-integrity/misinformation-and-disinformation/.

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Elections Alberta clarifies, meanwhile, that Voterlink is its online voter registration tool, and that electors can use it to register to vote for the first time in Alberta. One can also update their information in case they’ve moved or changed their name.

Common issues and errors using Voterlink with recommended solutions

Per Elections Alberta:

Some electors have had difficulty registering or checking their registration. We have identified the most common issues that are preventing people from accessing their voter registration and how to resolve them.

Last name: Your last name must be entered exactly as it appears on your Alberta Driver’s License or Alberta ID card and what is recorded in our system.

• Use all capital letters for your last name.
• If you have two last names and only enter one, the system may not be able to return a result.
• Ensure any punctuation is accurate. If there is punctuation in your name like a dash, hyphen, apostrophe, or period (such as Jones-Smith, St. James, etc.), that could cause issues if the punctuation does not match your voter registration record. Try adding or removing the punctuation to what you entered.

Postal code: Your postal code must be correctly formatted.

• Use capital letters for letters, not lowercase letters.
• This issue can be particularly relevant for electors in rural areas or areas without door-to-door postal delivery. An elector may have a separate mailing address or PO Box. If that is the address Elections Alberta has on file, the elector would need to enter that postal code for the search to work. Try your physical address postal code.
• If an elector has moved or changed their mailing address in recent years, our records may not reflect the updated information. In those cases, entering a previous postal code may return the record.

Other issues and resolutions:

• Using autofill for your name/addresses from your phone or computer could be adding spaces or not inserting your name exactly as it appears on your ID. Please type your information in exactly as on your ID.
• If you have previously used Voterlink and have filled out the form more than once, that can cause an issue. Clear cookies from your browser and try again.
• Ensure you have not made a typo in the date, particularly the year.
• Occasionally, there may be another elector whose name is similar to yours in your same postal code or with your same birthday. In these cases, we will need additional information to confirm your identity and record.
• Individuals who have asked to be removed previously from the List of Electors will not have a registration record in Voterlink but can re-register.
• Individuals who have recently registered will not be able to immediately access their registration information. The data from Voterlink will update our internal systems, and that takes some time. Please allow a few days at least before you check your registration information again.