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In-Person Services Resumes

All payments and customer services available in-person starting July 12 at City Hall

Jul 9, 2021 | 1:34 PM

All payments and customer services previously provided in-person at Red Deer City Hall prior to COVID-19, will now resume starting July 12.

City officials say the reintroduction of additional customer services on Monday include:

  • Parking inquiries
  • Licence and permit applications
  • Inspections

Services that resumed in-person on June 21 include:

  • Utility bill payment
  • Property tax payment (taxes were due June 30)
  • Parking ticket payment
  • Re-loading parking cards
  • Accounts Receivable invoice payment
  • Licence payment
  • Special event permit payment
  • Other miscellaneous fee payments

A reminder to anyone visiting City Hall that although most public health restrictions were lifted on July 1, The City’s priority continues to be the health and safety of its staff, citizens and community. Social distancing and proper hand sanitizing will still be in place at City facilities, and City of Red Deer staff are still required to wear masks while in the workplace under the organization’s internal policy. Anyone feeling sick or experiencing any COVID-19 symptoms are asked to stay home.

Although all payments and services are available in-person starting Monday, residents are encouraged to take advantage of the online services available when possible. Payments, permit applications, tax certificates along with other items are available through MyCity. Visit www.reddeer.ca/MyCity for more information.