By rdnewsNOW staff

Dispatcher honoured during National Public Safety Telecommunicators Week

Apr 11, 2018 | 2:33 PM

Not all heroes wear capes. Some wear headsets.

April 9-13 is National Public Safety Telecommunicators Week.

“Telecommunicators are the invisible back bone of public safety. They provide a critical service within the RCMP that support both public and officer safety through their deployment of information and resources,” says Insp. Leon Fiedler, “K” Division OCC Program Manager with Alberta RCMP.

A career as an OCC telecommunications operator is an exceptionally rewarding profession within an organization that thrives on helping others. Telecommunicators are trusted to make quick decisions and act as a “lifeline” to police officers in the field and to members of the public faced with emergency situations.

Here are some quick facts about the Alberta RCMP OCCs:

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• The OCCs are the first point of contact for the public requesting police assistance in both emergency and non-urgent matters.

• Operational Communication Centres in Edmonton and Red Deer support 136 detachments and satellite offices throughout Alberta’s RCMP communities and municipal police agencies, 24 hours a day, 7 days a week.

• On average, Alberta RCMP OCCs receive 2,500 calls per day.

• We are hiring! The Alberta RCMP is looking to grow the OCC team with individuals who are willing to put public and community safety at the forefront every day of the year.

The City of Red Deer marked National Public Safety Telecommunicators Week on Wednesday by recognizing Carla Lachman as the 9-1-1 Emergency Dispatcher of the Year.

(Troy Gillard – Alberta RCMP – The City of Red Deer)

by rdnewsNOW staff

Dispatcher honoured during National Public Safety Telecommunicators Week

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