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AHS

Temporary closures upcoming for Sylvan Lake Advanced Ambulatory Care Service

May 28, 2024 | 2:13 PM

Due to gaps in physician coverage, officials with Alberta Health Services (AHS) say the Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will experience a series of temporary closures over the coming week, including a temporary closure for this evening, May 28, beginning at 3 p.m..

AHS says normal hours are expected to resume on Wednesday, May 29, at 7:30 a.m.

Other upcoming closures include:

  • May 30 from 7:30 a.m. until 3 p.m., with service resuming at 3 p.m.
  • May 31 from 7:30 a.m. until 3 p.m., with service resuming at 3 p.m.
  • June 1 from 2 p.m. until 10 p.m., with service resuming on June 2 at 7:30 a.m.
  • June 3 from 8 p.m. until 10 p.m., and
  • June 4 from 7:30 a.m. until 10 p.m. with service resuming June 5 at 7:30 a.m.

AHS says patients arriving at the Sylvan Lake Community Health Centre to receive care from SLAACS during a temporary closure will be redirected to other available care options as appropriate to their individual needs. Officials say this may include being redirected to other facilities, being asked to return when SLAACS resumes service, or following up with a primary care provider.

AHS says patients can access medical care for urgent health concerns from facilities in nearby communities, including Red Deer and Rocky Mountain House. Appointments scheduled with other services at the Sylvan Lake Community Health Centre, including laboratory appointments, or appointments with Public Health or Addiction and Mental Health services are not impacted by temporary closures of SLAACS.

Officials note, the Sylvan Lake Advanced Ambulatory Care Service offers diagnosis and treatment of urgent but non-life-threatening conditions. Examples of urgent needs include minor cuts or burns, muscle and joint strains, bone fractures, and fever in young children. It is not for life-threatening emergencies such as heart attack, signs/symptoms of stroke, head trauma, seizures etc. Patients requiring emergency medical care should call 911.

Officials say AHS and local medical staff recognize that temporary closures are concerning to the community and they continue to collaborate to secure additional supports for SLAACS through ongoing recruitment efforts for example, to help maintain regular service hours while also providing local physicians with the time they need to meet their professional obligations.

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