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Downtown Red Deer RCMP detachment to introduce extended customer service hours

Aug 28, 2025 | 7:36 PM

The downtown Red Deer RCMP detachment will be offering extended customer service hours on Wednesdays as of Sept. 3.

This means on Wednesdays, they’ll be open from 8:30 a.m. to 6:30 p.m., but on Monday, Tuesday, Thursday, and Friday, they’re open from 8:30 a.m. to 4:30 p.m. They’re closed on weekends and on statutory holidays.

Allan Gray, municipal enforcement supervisor said they’re offering extended hours to provide better customer service for in-person reporting of crimes and collisions, as well as picking up criminal record checks.

“While many of our services are available online, there are a few matters requiring in-person reporting,” Gray said.

In-person reporting is required for vehicle collisions involving an injury or if there appears to be $5,000 or more in damage. Police say if unsure whether the damage is $5,000 or more, you may get an estimate before reporting.

As a reminder, the following crimes can be reported online, as long as the incident isn’t presently happening, there are no suspects, and wasn’t captured by surveillance or witnessed by an individual:

  • Damage/mischief to property under $5,000
  • Theft of bicycle under $5,000
  • Theft under $5,000
  • Theft from vehicle under $5,000
  • Lost property under $5,000
  • Please note, if lost or stolen items involve personal identification, firearms, license plates, or medication, you should not report online. However, you can call the non-emergency line at 403-406-2200.

In addition to the list above, the non-emergency line (403-406-2200) can be used to report:

  • Suspicious vehicles or people,
  • Noise complaints
  • Fraud
  • Failure to remain at a collision with a suspect
  • Theft involving personal identification, firearms, license plates or medication

For more information about the Red Deer RCMP, please visit reddeer.ca/RCMP.