HotSpot pay parking coming to Sylvan Lake

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• Head to the HotSpot Parking website or download the app by clicking the link in the website
• Login with the email you used in the previous system
• You may need to reset your password. If your password reset does not work, email support@htsp.ca or call 1 855 712 5888 between 5:00 AM – 5:00 PM

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Step 2: Add your vehicles

• Residents must register their vehicles before May 15
• Check and see if your vehicle is registered
  • Check registered vehicles on desktop/PC:
    • Head to the HotSpot Parking website and login
    • Click the ‘Vehicles’ tab on the left
    • Enter your vehicle’s details and click ‘Save’
    • You can add additional license plates, but only four (4) permits to assign them to

Step 3: Add your residential parking permit

The new system should have carried over one permit. You must add a permit for each vehicle, for up to 4 permits.

• Click on ‘Permits’ and then to ‘MyPermits’
• Select a vehicle to be active on that permit
• To add more permits, or if your permit does not show up, add another permit:
  • Click on ‘Permits’ and then ‘Special Permits’ or “Apply for Permit”
  • Select Sylvan Lake as your municipality
  • Upload proof of residency and proof of address. Use images/scans of your driver’s license, insurance, or utility bill
  • Fill out the rest of the form and submit
  • Repeat for up to 4 permits total

Register all your vehicles

• Parking enforcement is based on plate numbers, so you must add your vehicle to an approved permit
• You can also add rental vehicle plate numbers
• Head to the HotSpot FAQ for more information and answers to questions you may have

Read the FAQ but still have questions?

• Contact us online here. Click ‘Other’, then click ‘PARKING: Visitor pay parking and Resident parking registration’
• 403 858 7280 or 403 858 7290

READ MORE: HotSpot selected as new pay parking provider for downtown Red Deer