Sign up for our free daily newsletter!
(Photo 5697511 © Susanne Neal | Dreamstime.com)
HotSpot pay parking coming to Sylvan Lak

HotSpot pay parking coming to Sylvan Lake

May 12, 2023 | 3:11 PM

Sylvan Lake is bringing in a new parking provider.

HotSpot, which is also coming to Red Deer this summer, will work a little differently in Sylvan.

Here are the details, as per the Town of Sylvan Lake:

Step 1: Log in

  • Head to the HotSpot Parking website or download the app by clicking the link in the website
  • Login with the email you used in the previous system
  • You may need to reset your password. If your password reset does not work, email support@htsp.ca or call 1 855 712 5888 between 5:00 AM – 5:00 PM

Step 2: Add your vehicles

  • Residents must register their vehicles before May 15
  • Check and see if your vehicle is registered
    • Check registered vehicles on desktop/PC:
      • Head to the HotSpot Parking website and login
      • Click the ‘Vehicles’ tab on the left
      • Enter your vehicle’s details and click ‘Save’
      • You can add additional license plates, but only four (4) permits to assign them to

Step 3: Add your residential parking permit

The new system should have carried over one permit. You must add a permit for each vehicle, for up to 4 permits.

  • Click on ‘Permits’ and then to ‘MyPermits’
  • Select a vehicle to be active on that permit
  • To add more permits, or if your permit does not show up, add another permit:
    • Click on ‘Permits’ and then ‘Special Permits’ or “Apply for Permit”
    • Select Sylvan Lake as your municipality
    • Upload proof of residency and proof of address. Use images/scans of your driver’s license, insurance, or utility bill
    • Fill out the rest of the form and submit
    • Repeat for up to 4 permits total

Register all your vehicles

  • Parking enforcement is based on plate numbers, so you must add your vehicle to an approved permit
  • You can also add rental vehicle plate numbers
  • Head to the HotSpot FAQ for more information and answers to questions you may have

Read the FAQ but still have questions?

  • Contact us online here. Click ‘Other’, then click ‘PARKING: Visitor pay parking and Resident parking registration’
  • 403 858 7280 or 403 858 7290

READ MORE: HotSpot selected as new pay parking provider for downtown Red Deer