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Dec. 20 & 22 Affected

Temporary closure of Sylvan Lake Advanced Ambulatory Care Service

Dec 19, 2022 | 4:17 PM

The Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will be closed for part of the day December 20 and for the full day December 22 due to gaps in physician coverage.

Officials with Alberta Health Services (AHS) say that on Tuesday, Dec. 20, the service will be open from 7:30 a.m. to 2 p.m. and will then close from 2 p.m. to 10 p.m. On Thursday, Dec. 22, the service will be closed for the full day of operation from 7:30 a.m. to 10 p.m.

Normal hours will resume Dec. 23 beginning at 7:30 a.m.

Officials say this temporary closure is necessary as the service cannot operate without a physician onsite. According to AHS, efforts to secure locum physician coverage on short notice to support the morning shift have been exhausted.

Officials note that patients arriving at the Sylvan Lake Community Health Centre to receive care at the Advanced Ambulatory Care Service during the temporary closure will be redirected to other available care options as appropriate to their needs. These options include returning when the service resumes, booking an appointment with a family doctor, or calling Health Link at 811 for medical information and advice.

Patients can also access medical care for urgent health concerns from facilities in nearby communities, including Innisfail, Rocky Mountain House and Red Deer.

SLAACS offers diagnosis and treatment of urgent but non-life-threatening conditions. These include sudden illness or injury that could be cared for in a doctor’s office but require immediate attention. Examples of urgent needs include minor cuts or burns, muscle and joint strains, bone fractures, and fever in young children.

SLAACS is not for life-threatening emergencies such as heart attack, signs/symptoms of stroke, head trauma, seizures etc. Patients requiring emergency medical care should call 911.

AHS says booked appointments with other services at the Sylvan Lake Community Health Centre are not impacted by the temporary closure of SLAACS.