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staff shortage

Ambulatory care closed Christmas evening in Sylvan Lake

Dec 24, 2021 | 12:12 PM

Alberta Health Services has announced temporary new hours for Advanced Ambulatory Care Service in Sylvan Lake over the Christmas long weekend.

The Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will be temporarily closed the evening of December 25 due to a gap in physician coverage.

New patients will not be admitted after 2 p.m. to allow the physician and staff to treat and discharge those in care, AHS says.

They add that this is a temporary measure taken as a last resort, as all avenues to secure physician coverage have been exhausted.

“Patients arriving at SLAACS outside the hours of operation will be redirected to other care options as appropriate,” a release says.

“These options include returning the next day during hours of operation, booking an appointment with their family doctor, or calling Health Link at 811 for medical information and advice. Patients can also access medical care from facilities in nearby communities, including Rocky Mountain House and Red Deer.”

Scheduled appointments with other health services – like Public Health, laboratory and Addiction and Mental Health –at the Sylvan Lake Community Health Centre are not impacted by the temporary closure.

Patients requiring emergency medical care are to call 911.