(Canadian Press)

By Canadian Press

Mask Policy

One year ban possible from WestJet for refusal to wear mask

Aug 28, 2020 | 11:58 AM

CALGARY – The WestJet Group is implementing a strict new policy to ensure passengers wear a mask on its flights including the possibility of being denied travel for a year if they refuse.

The airline is also requiring the input of all guests’ contact information at online and kiosk check-in to help with contact tracing in the case of infected individuals on board a flight.

The WestJet Group includes WestJet, WestJet Encore, WestJet Link and Swoop.

Passengers have been required to wear a mask during travel since April to help prevent the spread of the COVID-19 pandemic.

The airline says starting Sept. 1 that refusal to wear a mask on board one of its flights by passengers over the age of two will be managed through a three-step process. Passengers will first be asked to put a mask on in a discussion with cabin crew and then given a warning that masks are required and compliance is necessary.

Last seen March 31

Missing: Eugenie Headman, 66, of Maskwacis

16m ago

mayor hopes to meet housing minister this month

Alberta demands Ottawa back off on housing funding stripped from Red Deer

Apr 02, 2026

Last seen Jan. 15

Missing: Courtney Cattleman, 17, of Maskwacis

Apr 02, 2026

If passengers continue to refuse, WestJet says it will result in follow up notification that they will be placed on a no-fly list for travel on any WestJet Group aircraft for 12 months.