Survey says Sylvan Lakers happy with quality of life, services

– 97 per cent of respondents indicated that quality of life in the Town of Sylvan Lake was either good, or very good. That’s up slightly from 92 per cent in 2015;

– 82% of respondents agreed/strongly agreed that they feel a sense of connection in the community;

– 85% of respondents indicated that they were either satisfied, or strongly satisfied with the services offered by the municipal government;

– 85% of respondents were either satisfied/very satisfied with the quality of customer service provided by Town service staff;

Top priorities among residents, according to the survey, include water infrastructure and access, roads, sidewalks, and traffic control, recreation facilities, and parks and trails.

Satisfaction levels with the municipal library (97%), and the Town’s Youth Centre (97%), were among the highest of various discrete services offered by the Town.

The Town of Sylvan Lake will use this data to identify areas for improvement, and set targets and goals to achieve within the next two/three years.

“Knowing that Sylvan Lakers are satisfied with the delivery of municipal services and that our residents enjoy a high overall quality of life here, is so encouraging. We love this town, and results like this are what we are always working towards,” said Mayor Sean McIntyre.

“As a Council, we couldn’t be more grateful for the efforts of Town Staff to lead to these kinds of outcomes. We will always have problems to solve as a municipality, but when we work together as a community we are capable of great things.”

(With file from Town of Sylvan Lake media release)

by rdnewsNOW staff

Survey says Sylvan Lakers happy with quality of life, services

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