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Uber’s highest-rated riders nationwide are in Red Deer, company says

Apr 3, 2024 | 6:52 AM

Red Deer has the highest rider ratings in the country, according to ride-share company Uber.

For the third year, Uber is releasing data on rider ratings, which it notes if stellar are the ultimate badge of honour and are a testament to someone’s punctuality, politeness, organization and respect level — all keys to a smooth ride.

Each year, Red Deer has placed in the top three but takes the top spot this time around.

Red Deer also ranks fifth on the top ten list for most improved rider ratings.

🏆Top 10 cities with the highest rider ratings (*Data is weighted to account for population differences.)

  1. Red Deer
  2. Windsor
  3. Saskatoon
  4. Winnipeg
  5. Kingston
  6. Regina
  7. Halifax
  8. Kelowna
  9. Niagara Region
  10. Victoria

💪Top 10 cities with the most improved rider ratings

  1. Windsor
  2. Kitchener-Waterloo
  3. Lethbridge
  4. London, ON
  5. Red Deer
  6. Edmonton
  7. Regina
  8. Saskatoon
  9. Halifax
  10. Ottawa

The “worst” (lowest-rated) riders nationwide are in Toronto, Ottawa and Montreal.

Uber offers some tips for those riders:

  1. Pack it in, pack it out: Drivers shouldn’t have to clean up after your mess. Always make sure to take your trash and any other belongings with you. Don’t leave a mess behind.
  2. Buckle Up: Studies show that unbuckled passengers in the back seat can put the driver at greater risk of injury in a crash. So always remember to buckle up for your and the driver’s safety.
  3. Be ready: Remember that drivers’ time is valuable and they shouldn’t have to wait for you. A smooth pickup is better for everyone so be ready to go when the driver arrives.
  4. Treat everyone and everything with respect: As outlined in our Community Guidelines, we want riders and drivers to feel safe, respectful, and positive. Always treat your driver and their vehicle as you would want to be treated.
  5. Don’t slam the door! It is easy to accidentally slam a door if you aren’t thinking about it, and drivers have consistently cited door slams as a reason why they deduct stars.

To encourage good rider etiquette, Uber is celebrating this year’s top Canadian riders by awarding an exclusive 20 per cent discount on their next ride to the top 10 per cent of riders based on their trip rating in 2023. The offer is valid for two weeks.

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