(ID 106438504 © Oksana Demchyna | Dreamstime.com)

By rdnewsNOW Staff

1-833-805-BABY (2229)

New phone line dedicated to new parent and newborn health

Mar 3, 2025 | 3:12 PM

Primary Care Alberta (PCA) has launched a new service, the New Parent and Newborn Line, which refers Health Link 811 callers in north, south and central zones to registered nurses specializing in postpartum care.

Officials say nurses are now available 24/7 to offer support, information and referrals to new parents and caregivers for the first two months after their baby’s birth. The line can be reached by calling 1-833-805-BABY (2229).

“Parents often have questions related to care for their newborn. The New Parent and Newborn Line provides expert postpartum information free of charge, to all parents in north, south and central zones who have a baby under two months of age,” shared Patricia Chambers, executive lead of patient navigation and system integration with PCA.

The new line is intended to complement the Healthy Beginnings and Early Start Parent Information lines already active in Calgary and Edmonton. All three lines answer questions about caring for the baby, breastfeeding, the mother’s health and the baby’s health.

“This is the newest line to be added to the vast suite of virtual health services offered by Primary Care Alberta through Health Link 811,” added PCA CEO Kimberley Simmonds. “Offering virtual health services empowers Albertans to seek out their own appropriate care options without having to go to the emergency department or their primary care provider, ensuring Albertans continue to receive the right care at the right place at the right time.”

Last seen March 31

Missing: Eugenie Headman, 66, of Maskwacis

17h ago

mayor hopes to meet housing minister this month

Alberta demands Ottawa back off on housing funding stripped from Red Deer

Apr 02, 2026

Last seen Jan. 15

Missing: Courtney Cattleman, 17, of Maskwacis

Apr 02, 2026

PCA is a made-in-Alberta solution to improve access to the primary care services Albertans rely on, representatives explained.