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Lack of Physician Coverage

Temporary closure of Sylvan Lake Advanced Ambulatory Care Service

Dec 5, 2022 | 12:18 PM

The Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will be closed from 2 p.m. to 10 p.m. today, due to lack of physician coverage.

AHS says the service will resume normal operation on Tuesday, December 6 from 7:30 a.m. and run until 10 p.m.

Alberta Health Services says this temporary closure is necessary as the service cannot operate without a physician onsite. Options to secure alternative coverage are said to have been exhausted, and reducing hours is a last resort, say officials.

Patients arriving at the Sylvan Lake Community Health Centre to receive care at the Advanced Ambulatory Care Service during the temporary closure will be redirected to other available care options as appropriate to their needs. These options include returning when the service resumes, booking an appointment with a family doctor, or calling Health Link at 811 for medical information and advice.

AHS says patients can also access medical care for urgent health concerns from facilities in nearby communities, including Innisfail, Rocky Mountain House and Red Deer.

SLAACS offers diagnosis and treatment of urgent but non-life-threatening conditions. These include sudden illness or injury that could be cared for in a doctor’s office but require immediate attention. Examples of urgent needs include minor cuts or burns, muscle and joint strains, bone fractures, and fever in young children.

SLAACS is not for life-threatening emergencies such as heart attack, signs/symptoms of stroke, head trauma, seizures, etc.

Patients requiring emergency medical care should call 911.

The organization says booked appointments with other services at the Sylvan Lake Community Health Centre are not impacted by the temporary closure of SLAACS.