By rdnewsNOW Staff

UPDATE: Service Restored

Major Telus outage in central and southern Alberta

Jul 15, 2021 | 11:59 AM

TELUS crews have now restored a major service outage that affected several communities across central and southern Alberta on Thursday.

“Earlier today, we experienced a service disruption in the communities and surrounding areas of Castor, Drumheller, Halkirk, Hanna, Oyen, Stettler, Sunnynook, and Veteran after a third party cut a fibre cable,” says Chelsey Rajzer, Senior Communications Manager, Public Relations with TELUS, in a company statement Thursday night. “Our crews have now repaired the damage and restored wireless and wireline service in the area. We know how critical connectivity is for our customers, and we sincerely apologize for the service interruption.”

Affected area of the TELUS service outage on July 15. (Alberta Emergency Alert)