By rdnewsNOW staff

PARCEL OVERFLOW

Parcel delays to continue as Canada Post delivers at record levels

May 27, 2020 | 6:20 AM

OTTAWA- Canada Post customers should anticipate parcel delays for the foreseeable future, even as it continues delivers at record levels.

As people continue to ramp up and diversify their online shopping, Canada Post is responding to unprecedented parcel volumes while maintaining important physical distancing measures in all facilities.

With parcel deliveries growing at a record pace, Canada Post hit an all-time, one-day record on Tuesday, May 19 with 2.1 million parcels delivered to Canadians. That’s roughly three times the norm for this time of year.

It’s not just the volumes that are causing challenges, the number of larger household items, like mini-fridges, patio furniture and barbecues coming through the network have also increased. The bulky items often require a two-person lift which creates additional safety challenges and delays.

In response to the current situation Canada Post is processing and delivering on weekends and have hired additional trained temporary employees.

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As well, some parcels may be transferred to other Canada Post locations for processing based on capacity. While this reduces delays, customers tracking their items may notice their parcel is taking a different route than normal.