By rdnewsNOW staff

SERVICE RESTORED!

Telus Mobility customers unable to call 9-1-1 Wednesday morning

Mar 25, 2020 | 10:58 AM

Telus says a cellphone outage that was affecting the ability of Alberta customers to call 911 has been resolved.

The communities of Red Deer, Airdrie, Clearwater County and Rockyford had each put out information alerts saying Telus Mobility customers weren’t able to call for emergency help.

All of those alerts have been lifted.

Telus says in an email that the outage early Wednesday morning affected some customers at specific locations.

They say they immediately recognized the problem and notified the municipalities out of an abundance of caution.

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Telus officials say they apologize for the disruption.