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Save-On-Foods implements new measures to better serve customers, team members during pandemic
One of Canada’s major grocery chains has announced several new measures to better serve customers, and support team members in response to the novel coronavirus COVID-19 pandemic.
Save-On-Foods is temporarily suspending bottle returns and the use of reusable shopping bags in all of its 178 stores across Western Canada and will provide plastic bags to customers free of charge until further notice.
“Both our team members and customers have expressed concern about bottle returns and in using reusable bags at this time and we want to do everything we can to put them at ease,” says Save-On-Foods president Darrell Jones, in a release. “The health and safety of our team members and customers is our number one priority and we’ll continue to do what’s best for them as this unprecedented situation evolves. Until further notice, we will not be accepting bottle returns or reusable bags in our stores and we will not be charging our customers for plastic bags.”
According to company officials, suspending the use of bottle returns and reusable bags is one of many measures the Save-On-Foods has undertaken in response to the COVID-19 pandemic, as well as limiting shopping hours from 8:00 a.m. to 8:00 p.m. and dedicating the hour from 7:00 a.m. to 8:00 a.m. to seniors, people with disabilities, and others at risk to shop.