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helping albertans

ATB Financial launches COVID-19 relief program

Mar 18, 2020 | 8:15 PM

ATB Financial is joining the likes of other banks across the country in offering additional help for people dealing with the significant impacts of COVID-19.

Starting immediately, customers will be able to apply for deferred payments for mortgages, personal and business loans.

Officials say ATB Financial is rolling out a customer relief program to help Albertans through these challenging times.

“We are in uncharted territory as our focus shifts to stopping the spread of Covid-19 for the good of our families, friends, neighbours and the rest of the world,” says Curtis Stange, president and CEO of ATB Financial, in a release. “Our credit relief program is designed to support Albertans and help you focus on what matters most—your health and your family.”

“At ATB, our first priority is the well-being of our customers, team members and community,” continues Stange. “On top of our credit relief program, we have adjusted the way we work to prevent the spread of Covid-19 by limiting operating hours and introducing temporary closures, eliminating all unnecessary travel and supporting team members to work from home.”

Stange says ATB Financial will support Albertans, through good times and bad.

“Support and take care of one another,” says Stange. “We are resilient and we will get through this together.”

To apply for a payment deferral, customers can contact our Customer Care Centre at 1-800-332-8383 during regular business hours.

For the most up-to-date information, please go to atb.com.