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CITY UPDATE

RCMP detachment closed to public as COVID-19 safety measure

Mar 17, 2020 | 7:39 PM

The City of Red Deer is enacting more closures and public access limits as it continues to respond to the COVID-19 pandemic.

While the risk to residents remains low, City officials say they are taking steps to protect staff and the public to prevent community spread.

Starting Wednesday, the front counter at the downtown Red Deer RCMP detachment is closed to the public.

Police are still accepting all reports (vehicle collisions, information related to investigations, crimes and suspicious activity) from the public through e-mail (Kreddeer@rcmp-grc.gc.ca) or by phone (403-343-5575).

Non-emergency reports can be made between 8 a.m. until 10 p.m. seven days a week.

In an emergency, or to report a crime in progress, call 9-1-1. When calling 9-1-1, tell the operator if you are experiencing cold or flu like symptoms.

Non-essential fingerprinting and criminal record checks are cancelled at this time.

Red Deer RCMP has also enhanced cleaning within its detachments and all staff are taking extra precautions to prevent the spread of COVID-19 through wearing protective equipment such as gloves and increasing use of hand sanitizer.

“During these unprecedented times, we remain steadfast in our duty to serve and protect the citizens of Red Deer and are ready to respond to any potential situation while also continuing with high-quality around the clock policing services that citizens expect,” said Gerald Grobmeier, Red Deer RCMP Superintendent.

City of Red Deer fire halls are also closed to the public at this time. However, City officials stress that emergency services are still being provided as usual.

City Hall will remain open for critical business, but starting Wednesday public access will be limited to the main floor of the building.

City officials are encouraging residents to conduct their business with the City either online over or over the phone where possible. This is being done in the effort to strengthen Alberta Health guidelines for social distancing. Online services can be accessed online through www.reddeer.ca/mycity.

“We encourage citizens to visit us online or call the Call Centre before coming to City Hall to do business,” said Tara Shand, Public Information Officer.

The Civic Yards (7721 40 Avenue), Land and Economic Development office (5000 51 Avenue), and all City departments located in the Professional Building (4808 50 Street) will be closed to the public.

Cemetery services, Waste Management Facility, and Sorensen Station Transit customer service remains open to the public.

Transit continues to operate, with enhanced cleaning services, but dedicated school bus services are not running.