By rdnewsNOW staff

POWER OUTAGE ALERTS

FORTISALBERTA launches power outage alerts

Jan 28, 2020 | 6:24 AM

CALGARY- Have you ever been away from your home or business and need proactive communication about a power outage that takes place?

FortisAlberta has released Power Outage Alerts for minimal impact to what matters most, whether that be operating an irrigation business, making dinner for the family, or serving customers at a coffee shop.

Power outage alerts will inform customers by text and email:

– When the power goes out.

– Why the power is out.

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– If there is updated restoration information.

– When the power is back on.

To start receiving power outage alerts, customers must sign up for an account through fortisalberta.com.

Customers can also receive alerts if they have multiple sites. Even during widespread storms where customers may be experiencing multiple outages across multiple sites, the alerts will only show information relevant to them.

Customers are also offered a free mobile app that allows them to view real-time outage information, report outages, request streetlight repairs and check their project status.

Customers can report power outages using the mobile app, online map, or by calling 310-WIRE (9473).