By Josh Hall (Twitter: @Vancan19)

police review

City conducting RCMP customer service survey

Jun 7, 2019 | 12:26 PM

The City of Red Deer wants to know what residents think about the customer service they receive from RCMP.

Citizens who visit the downtown detachment from June 10-21 for front counter service will have the chance to provide feedback on their experience through an electronic survey,

As well, those who call the non-emergency RCMP complaint line will also be asked if they’d like to go through a phone survey.

“Most people coming into the detachment, they’re quite often victims of crime or they’re coming in for a specific service, like a criminal record check, or they’ve been in a car accident,” says Paul Goranson, Director of Protective Services.

gathering this monday at fort normandeau

'What have you done?' Elder asks ahead of Red Deer uniting to remember the children on Sept. 30

22h ago

Temps Around 0 degrees Celsius

Frost Advisory issued for Red Deer and surrounding area

Sep 27, 2024

Conditions As Of Sept. 24, 2024

Alberta Crop Report: September 27

Sep 27, 2024

“They’re not criminals, theyre coming for a service, so the service we provide should be no different than what you’d get or expect in any other service-related business.”

The survey is part of a broader police service and governance review, Goranson notes. The review is expected to be completed this fall.